plastics.ai: Expert Knowledge on Demand – Hanser Verlag Launches AI Chatbot for Plastics Technology
15.09.2025
With the new AI chatbot plastics.ai, Hanser Verlag offers a digital solution for experts in the plastics industry: whether it's material selection, process optimisation or recycling – plastics.ai provides well-founded answers in a matter of seconds, based on quality-checked specialist literature.
Digital Support for Plastics Processing
From tool design and process monitoring to sustainability strategies, plastics.ai provides support along the entire plastics value chain. The application answers technical questions from practice and development based on verified sources – transparently documented in a split screen with the original source.
Compared to general AI chatbots, whose information is often based on unverifiable web sources, plastics.ai draws on an extensive knowledge database of over 60 specialist publications from Hanser Verlag – including standard works on plastics technology, titles on the circular economy and the latest research results.
Target Groups in Industry, Teaching and Development
plastics.ai is aimed at a broad specialist audience:
- Plastics processing companies (e.g. injection moulding, extrusion, thermoforming)
- Mechanical engineering, design and production planning
- Quality management and technical services
- Universities, vocational schools and continuing education providers
- Raw material manufacturers and recycling companies
plastics.ai is also a useful tool for related areas such as sales, customer service and marketing, helping users to better understand technical contexts and make informed decisions.
Technological Basis and Security
The AI chatbot is based on a modern RAG (Retrieval Augmented Generation) system that combines language models with targeted information retrieval in a curated database.
Key features:
- Multilingual: Understanding and responding in over 80 languages
- GDPR compliant: EU hosting for maximum data security
- Access: Via any web browser, no installation required
- Licence models: Available for single and multiple users
For more information and a free trial, visit: www.plastics.ai.
Exhibitors & products around digitalisation
- CAD systems
- Simulation software
- Quality assurance software (SPC/SQC)
- Maintenance software
- Equipment & software for manufacturing execution system (MES)
At a glance
Hanser Verlag has introduced plastics.ai, the first AI chatbot for plastics technology. The application answers practical questions about material selection, process optimisation, recycling and digitalisation – based on verified specialist literature.